Privacy Policy

Privacy Policy

Introduction

Welcome to https://truck-gear-brownsville-texas.rgvtruckparts.com (hereafter referred to as “Truck Gear Brownsville Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, storage, use, and disclosure of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our site, as they have their own privacy policies that govern the use of your personal information.

Processing Activities

This Privacy Policy outlines our practices for:

  1. Authorized User Activities: When you use our applications and services with an account, we collect and process data associated with your account usage.
  2. Website Visits: If you visit our websites linked to this policy, your interaction with these sites will be tracked in accordance with the described privacy practices.
  3. Communications: We may contact you via email, phone, or SMS for various purposes, including newsletters, marketing campaigns, order updates, and customer support.

Personal Data Collection

We collect several types of personal information to enhance your user experience and facilitate our business operations:

  • Account Information: This includes usernames, passwords (hashed and salted), email addresses, and profile details.
  • Payment Details: Credit/debit card numbers, billing addresses, payment transaction histories, and payment service provider data are securely stored for processing purchases.
  • Financial Records: We may collect bank account information for direct deposits or other financial transactions.
  • Purchase Information: Data related to your orders, such as product details, quantities, shipping addresses, and order status, is recorded.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network data may be collected for analytics and authentication purposes.
  • Location Data: With your consent, we can access location information to provide tailored services and offers.
  • Feedback and Reviews: We encourage user feedback and reviews, which include names, contact details (optional), and comments.
  • Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms, subject to their privacy policies.
  • Product Interaction: Details about products viewed, searched for, or added to your cart are tracked for marketing and personalization.

Cookies

We use cookies (and similar tracking technologies) to enhance your online experience:

  • Strictly Necessary Cookies: These ensure basic functions like login, session management, and website navigation work correctly.
  • Preference Cookies: They remember user preferences, language settings, and display options to provide a personalized experience.
  • Analytics Cookies: Used by our analytics providers to collect information about your visit to our websites, including pages visited, time spent, and referral sources.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your tracking preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purposes outlined in this policy, which may include:

  • Fulfilling orders and providing customer services
  • Maintaining and improving our platforms
  • Complying with legal requirements and regulations
  • Protecting against fraud and malicious activities

Once the retention period expires or upon request, we will delete or anonymize your personal data.

Security Measures

We implement robust security measures to safeguard your information:

  • Encryption: We use encryption for data at rest and in transit to protect sensitive information.
  • Secure Third-Party Processing: Some services are provided by trusted third-party processors who adhere to strict security standards.
  • Access Controls: Only authorized personnel have access to personal data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data in error, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access, Rectification, and Erasure: You can request access to, correct, or delete your personal information.
  • Data Portability: In certain regions, you have the right to transfer your data to another controller.
  • Objection and Restriction: You can object to processing or restrict the use of your data for specific purposes.
  • Non-Discrimination: We commit to treating all users fairly and not discriminating based on personal data protection rights.

To exercise these rights, please reach out to our privacy team at the contact details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and an updated version will be effective immediately upon publication. We encourage you to review this policy periodically for the latest information.

Contact Information

For any questions, concerns, or data-related requests, please contact us:

  • Email: [email protected]
  • Postal Mail: Truck Gear Brownsville Texas, Privacy Team, [Address], [City, State, ZIP Code]